POÇA DA DONA BEIJA | Thermal Paradise | Furnas – São Miguel – Açores
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Tickets & Access
General information
Guarantee access to Poça da Dona Beija by purchasing your tickets online through our official website: bookings.pocadadonabeija.com.
Both printed and digital tickets are accepted.
The ticket includes access to the different areas for thermal baths/ pools at Poça da Dona Beija, support infrastructure and the souvenir shop.
Tickets
Tickets
per person
until 17:30
12€
from 18:00
16€
Tickets
from 2 to 6 years
until 17:30
10€
from 18:00
14€
(mandatory presentation of ID)
Infants
age under 2 years old
free
The tickets have a maximum stay limit of
1 hour and 30 minutes
Last admission at 21:30. Visitors must exit pools by 22:30.
Here you have
All the information you need to know
Validity and deadlines
Once the ticket is purchased for entry into Poça da Dona Beija, the customer can enjoy the space for a duration of 1 hour and 30 minutes.
Exchanges and returns
We do not offer exchanges, returns, and/or refunds for purchased tickets or services.
Reduced mobility access
The premises of Poça da Dona Beija are prepared to receive visits from people with reduced mobility. However, it is important to note that there is no appropriate access to the pools (access to the pools is only through stairs/steps).
In this context, it is clarified that Poça da Dona Beija does not provide accompanying staff.
Access to minors
The entry and stay of minors is allowed on the premises, with the proper accompaniment and supervision of an adult.
If the conditions mentioned above are not proven, Poça da Dona Beija reserves the right to deny entry.
Available services
Included in the ticket
* Subject to availability
Extra services (purchasable)
ATTENTION: We do not offer exchanges, returns, and/or refunds for purchased tickets or services.
(4.00€+ deposit**)
(2.00€ + deposit**)
(Coin-operated machine 1,00€)
5,95€ / kit
1,00€
Recommendations
Pregnant women, babies, elderly individuals, and people with any medical condition
Rich-iron thermal water lowers blood pressure, so pregnant women, babies, the elderly, people with low blood pressure or other health problems should first consult a doctor about whether and/or how long they may stay in our pools/ stream.
Nails and hair
Nails and nail varnishes may change color. Dyed, bleached hair (or similar and specially blonde) may irreversibly change color. It is recommended to use a shower cap.
Jewelry
Clothing and textile
To remove / minimize traces of iron, it is recommended to wash swimwear before drying.
Adverse weather or natural disasters
Rules for the use
of the premises
When purchasing tickets, the customer undertakes to comply and respect the following rules and recommendations of good conduct in the premises:
- WARNING:
- Take a shower before and after entering the pools/stream
- Do not drink the thermal water
- Do not open your eyes while submerged in thermal water
- Avoid bathing if:
- You are pregnant
- You are debilitated
- You have had recent surgery or trauma
- You have an unhealed wound
- You suffer from a chronic illness
- NOT ALLOWED:
- To bring food or eat on the premises.
- To enter with alcoholic beverages or under the influence of alcohol and/or drugs.
- To enter with glass containers
- Underage admissions, without adult supervision
- Entering with pets, except assistance dogs
- Playing ball games, cycling, skates, rollerblades and/or similar
- To be topless or nude
- To damage any part of our landscape.
- Leaving belongings in unauthorised places (fences, changing rooms, etc.)
- Smoking (including electronic cigarettes), except near ashtrays
- Causing noise pollution
- To swim, jump or dive into the pools/ribeira
- To bath in the hot spring or in the water supply canal
- Using soap, detergents, and/or any other products, both in the pools/stream and in the outdoor showers
- The use of diapers suitable for bathing is mandatory
- To leave the pools with clay/iron-rich mud.
Filming & reporting inside the premises is subject to prior approval / validation.
Please be careful before taking pictures or filming, in order to respect the privacy of other visitors.
The use of drones to capture images/videos throughout the premises, including the parking lot, is expressly prohibited.