POÇA DA DONA BEIJA | Thermal Paradise | Furnas – São Miguel – Açores
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For an exceptional experience, we recommend reading the following information:
Tickets and Access
General information
Ensure access to Poça da Dona Beija by purchasing your tickets online through our official website: bookings.pocadadonabeija.com.
Printed and digital tickets are accepted.
The ticket includes access to the different areas for thermal baths/pools at Poça da Dona Beija, the support infrastructure and the souvenir shop. At the entrance of the store, a basket is available to place your belongings. Cold water showers are included in this set of services.
Tickets
The tickets have a maximum stay limit of
1 hour and 30 minutes
Last entry at 21:30. The customers will have to leave the pools until 22:30.
Here you have
All the information you need to know
Validity and deadlines
Once the ticket is purchased for entry into Poça da Dona Beija, the customer can enjoy the space for a duration of 1 hour and 30 minutes.
Exchanges and returns
We do not offer exchanges, returns, and/or refunds for purchased tickets or services.
Reduced mobility access
The premises of Poça da Dona Beija are prepared to receive visits from people with reduced mobility. However, it is important to note that there is no appropriate access to the pools (access to the pools is only through stairs/steps).
In this context, it is clarified that Poça da Dona Beija does not provide accompanying staff.
Access to minors
The entry and stay of minors is allowed on the premises, with the proper accompaniment and supervision of an adult.
If the conditions mentioned above are not proven, Poça da Dona Beija reserves the right to deny entry.
Available services
Included in the ticket
* Subject to availability
Extra services (purchasable)
ATTENTION: We do not offer exchanges, returns, and/or refunds for purchased tickets or services.
(4.00€+ deposit**)
(2.00€ + deposit**)
(Coin-operated machine 1,00€)
5,95€ / kit
1,00€
Recommendations
Pregnant women, babies, elderly individuals, and people with any medical condition
Rich-iron thermal water lowers blood pressure, so pregnant women, babies, the elderly, people with low blood pressure or other health problems should first consult a doctor about whether and/or how long they can stay in hot iron thermal water.
Nails and hair
Nails and nail varnishes may change color. Dyed, bleached hair (or similar and especially blonde) may irreversibly change color. It is recommended to use a shower cap.
Jewelry and costume jewelry
Clothing and textile
To remove / minimize traces of iron, it is recommended to wash swimwear before drying.
Adverse weather conditions
Faced with adverse weather conditions (lightning, thunder, among others), swimmers are advised to leave all pools.
Rules for the use
of the premises
Compliance with the rules of use will make the experience, in this pleasant place, beneficial for all and in harmony with Nature.
When purchasing Poça da Dona Beija tickets, the customer undertakes to respect and comply with the following rules of good conduct in the premises:
- WARNING:
- Take a shower before and after entering the tank
- Do not drink the thermal water
- Do not open your eyes while submerged in thermal water
- Avoid bathing if:
- You are pregnant
- You are debilitated
- You have had recent surgery or trauma
- You have an unhealed wound
- You suffer from a chronic illness
- NOT ALLOWED:
- To bring food or eat on the premises.
- To enter with alcoholic beverages or under the influence of alcohol and/or drugs.
- To enter with glass containers into the premises.
- UNDERAGE ENTRIES, without adult supervision.
- To enter with pets, except for assistance dogs.
- To play ball games, cycling or use any other wheeled recreational devices.
- To be topless or nude on the premises.
- To damage any part of our landscape.
- LEAVE BELONGINGS IN UNAUTHORIZED PLACES (fences, changing rooms...)
- To smoke (including electronic cigarettes), except near the ashtrays.
- To make loud noises.
- To swim, jump or dive into the thermal water.
- To bath in the hot spring or in the supply ditch.
- To use soap, detergents or any other products, brought from the outside, into the thermal water.
- Using inappropriate diapers. the use of bath diapers is mandatory.
- To leave the pools with clay/iron-rich mud.
Filming & reporting inside the premises is subject to prior approval / validation.
Please be careful before taking pictures or filming, in order to respect the privacy of other customers.
The use of drones to capture images throughout the facitilies is expressly prohibited.