{"id":3142,"date":"2023-05-26T02:59:36","date_gmt":"2023-05-26T02:59:36","guid":{"rendered":"https:\/\/pocadadonabeija.com\/?page_id=3142"},"modified":"2025-04-14T15:44:25","modified_gmt":"2025-04-14T15:44:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/pocadadonabeija.com\/en\/faq\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Po\u00e7a\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQ's<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Clarify all your doubts...<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you make\/accept reservations?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
Yes, it is possible to buy\/book tickets in advance. Currently, ticket purchases are made exclusively online on our website, and admission is on a first-come, first-served basis.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you process ticket exchanges or refunds?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

We do not offer cancellations of reservations, nor\nexchanges and\/or refunds for purchased tickets.<\/p>

ATTENTION:<\/strong> If you are unsure, please do not proceed\nwith the ticket reservation\/purchase!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow much are the tickets\/entrance tickets?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

The ticket price for entry is \u20ac12 per person until 5:30 PM, and \u20ac16 per person from 6:00 PM onwards.\nThe entry price for children aged 2 to 6 is \u20ac10 until 5:30 PM, and \u20ac14 from 6:00 PM onwards (price applicable upon presentation of identification).\nChildren under 2 years old enter free of charge.\nMinors may only enter if accompanied by an adult.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat's the opening hours?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
Po\u00e7a da Dona Beija is open every day, including\nholidays and Sundays, from 8:30 to 23:00. The last\nadmission is at 21:30, and all visitors must exit all the\npools\/stream by 22:30.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long is the stay at the facilities?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
The ticket is valid for a maximum stay of 1 hour and 30\nminutes. If you wish to extend your experience, you can\ncheck availability online and purchase a new ticket\n(personal and non-transferable), which must be\nvalidated at our reception (check-in and bracelet\nexchange).<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the water temperature of the pools?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

The water temperatures in the pools are around 39\u00baC,\nalthough the weather conditions can give a feeling of\nfluctuating temperatures. We have 4 swimming pools\nat around 39\u00b0C and the Ribeira which is around 28\u00b0C\n(mixture of hot water with cold water).<\/p>

Ribeira may be closed due to weather conditions or natural disasters.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you rent towels?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
We offer a towel rental service. The purchase fee for this\nservice is 4\u20ac per towel (when renting, you must leave a\ndeposit of 20\u20ac in cash per towel, refundable upon\ndelivery).<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have lockers?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
We offer a towel rental service. The purchase fee for this\nservice is 4\u20ac per towel (when renting, you must leave a\ndeposit of 20\u20ac in cash per towel, refundable upon\ndelivery).<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I recover a personal item lost in your\nfacilities?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

For lost and found inquiries, please email to the following address: lostandfound.pocadadonabeija@gmail.com

\nWe hold all personal items for a period of no longer than 2 weeks.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan pregnant women use our pools?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
We always recommend that pregnant women should consult their doctors to confirm whether or not they can bathe in thermal waters.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan babies use our pools?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

We always recommend that you consult your\ndoctor\/pediatrician to confirm whether or not your child\ncan bathe in thermal waters.<\/p>

We emphasize that the child must use a diaper suitable\nfor bathing (if necessary, we have it available for sale in\nour store).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan iron-rich water affect nails and hair?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t

Nails and nail varnishes may change color. Dyed, bleached hair (or similar and specially blonde) may irreversibly change color. It is recommended to use a shower cap.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I wear jewelry in the pools?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
It is recommended not to wear silver, gold or other types of jewelry, as they might tarnish.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre they open on rainy days?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
Yes, we are open on rainy days (and it feels great to be\nin hot water, with the rain falling).\nIn case of adverse weather conditions (lightning,\nthunder, among others), we recommend that all visitors\nexit all pools\/stream.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer discounts for groups?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
Due to space limitations and the quality we aim to\nprovide to our visitors, we do not encourage or offer\ndiscounts for large groups.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it allowed to eat on the premises?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
It is not allowed to enter with food or eat in the entire premises.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you form partnerships or collaborations?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t
We sincerely appreciate you contacting us and\nexpressing interest in collaborating with us, however,\nwe do not participate in collaborations with external\nentities.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Chegar \u00e0 Po\u00e7a da Dona Beija \u00e9 viajar por entre as paisagens verdejantes e marcantes da ilha de S\u00e3o Miguel. 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