POÇA DA DONA BEIJA | Thermal Paradise | Furnas – São Miguel – Açores

Ticket acquisition exclusively online

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FAQ's

Clarify all your doubts...

Sim, é possível comprar / reservar bilhetes com antecedência. Atualmente, a compra dos bilhetes é efetuada exclusivamente online no nosso website, e a entrada é feita por ordem de chegada.

We do not offer cancellations of reservations, nor exchanges and/or refunds for purchased tickets.

ATTENTION: If you are unsure, please do not proceed with the ticket reservation/purchase!

The ticket price for entry is €8.00.
The ticket price for children up to 6 years old is €6.00 (upon presentation of identification).
Children under 2 years old have free entry.
Entry for minors is only possible if they are accompanied by an adult.

Poça da Dona Beija is open every day, including holidays and Sundays, from 8:30 AM to 11:00 PM. The last entry is at 10:00 PM, and all visitors must vacate the pools by 10:30 PM.

The ticket is valid for a maximum stay of 1 hour and 30 minutes. However, you can purchase another ticket to enjoy the pools on the same day if there is a waiting queue for entry. In such a case, you will need to go to the queue and wait to acquire a new ticket.

The water temperatures of the pools hover around 39°C, although weather conditions may give a slightly different sensation of the water temperature. We have 4 pools at 39°C and one around 28°C (a blend of hot water and cold water from the stream).

The last pool may not always be operational/accessible, as it depends on weather conditions (for example, if it rains heavily, the pool is out of operation due to the flow of the stream).

We have a towel rental service. The acquisition fee for this service is €4.00 per towel (when renting, you must leave a deposit of €20 per towel, refundable upon delivery).

We have a towel rental service. The acquisition fee for this service is €4.00 per towel (when renting, you must leave a deposit of €20 per towel, refundable upon delivery).

For lost and found inquiries, please email the following address: lostandfound.pocadadonabeija@gmail.com.
We hold lost items for two weeks.

We inform that our waters are ferruginous, and due to their temperature around 39°C, they may affect blood pressure. Therefore, we always recommend consulting your doctor to confirm if you can and for how long you can bathe in hot ferruginous waters.

We inform you that our waters are ferruginous and because they have a temperature of around 39ºC, they can affect blood pressure. Therefore, we always recommend that you consult your doctor, to validate whether and for how long you can bathe your baby in hot ferruginous water.
We emphasize that the baby must come with a diaper suitable for bathing (if not, we also have appropriate diapers, for sale, in our facilities).

Nails and nail varnishes may change color. Dyed, bleached hair (or similar and especially blonde) may irreversibly change color. It is recommended to use a shower cap.

It is recommended not to wear silver, gold or other types of jewelry, as they might tarnish.

Yes, we are open on rainy days, and it feels great to be in the warm waters with the rain falling.
Faced with adverse weather conditions (lightning, thunder, among others), we advise swimmers to abandon all pools.

We are unable to offer special discounts/prices for groups.

It is not allowed to enter with food or eat in the entire facilities.

We sincerely appreciate you contacting us and expressing an interest in collaborating with us. However, as a normal practice, we do not normally participate in collaborations with external organisations. Whilst we value the opportunity, we abide by our internal policies and procedures as a rule.